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Using the Chatbot in Investigative Workflows

Use AI Chat as a support tool during an investigation. It helps you summarize, connect, and prioritize evidence, but you still verify every critical detail in the source.

Start with an overview​

Scenario: You review WhatsApp documents that contain private sales invoices for luxury vehicles linked to a suspect’s phone number.

  1. Open AI Chat.
  2. Add the relevant folder or documents as context.
  3. Ask a scoped question, for example:
  4. “Summarize all references to private vehicle sales in these WhatsApp documents and identify the main individuals involved. Provide citations.” Use the response to:
  • Identify recurring names, companies, and identifiers (phone numbers, IBANs, plates).
  • Pull out transaction details (amounts, dates, locations) that you want to verify.
  • Detect patterns in conversation (repeated sellers, brokers, intermediaries).
  • Flag potential financial Relationships that you should model as records. Then validate:
  • Review the references section in the response.
  • Open each cited file or Record.
  • Confirm names, dates, and amounts directly in the source before you write notes or brief others.

After the overview, move from summary to structured investigation.

  1. Create or open the relevant Records (for example people, organizations, vehicles).
  2. Add or review Relationships that are supported by evidence.
  3. Open a Link Chart to visualize connections and expand from key entities.

Use follow-up questions in AI Chat to narrow scope and test hypotheses:

  • “Which Relationships connect these Records between 2023-01-01 and 2023-06-30? Provide citations.”
  • “List the phone numbers and IBANs that appear in both the invoices and the chat messages, grouped by source.”
  • “Which entities appear in multiple files, and what evidence supports each connection?”

Keep the loop tight:

  • Ask one focused question.
  • Review citations.
  • Update records or the Link Chart.
  • Repeat.

Use AI Find by Question Application for Document-By-Document Extraction​

Use AI Find by Question when you need structured answers per document, not a single aggregated narrative. More information can be found AI Find By Question (AI Find By Question).

Use AI Chat for:

  • A quick overview
  • Cross-document reasoning
  • Exploratory questions and hypothesis building
  • Suggested connections to investigate

Use AI Find by Question for:

  • High precision extraction
  • Yes/No checks per document
  • Structured outputs (columns per question)
  • Document-by-document validation
  • Exportable tables (CSV)

Example workflow:

  1. Use AI Chat to identify what matters and which fields you need.
  2. Switch to AI Find by Question and define questions as columns, such as “Is there a vehicle sale mentioned?”, “What is the sale amount (EUR)?”, “Who is the seller?”, “Who is the buyer?”, and “What phone numbers or IBANs are listed?”
  3. Run extraction and review the table.
  4. Export results and attach them to your case workspace.

For advanced usage, see the AI Find by Question section in this guide.

Verification checklist​

Use the same verification steps in both tools:

  • Review the references section.
  • Ask for citations when the answer includes key claims.
  • Open the original files and Records to confirm details.
  • Treat conclusions as unverified until you can point to the source evidence.