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Phone & Email Lookup

Overview​

Phone & Email Lookup finds profile information linked to a phone number or email address by querying multiple sources and presenting results in one view. You enter one or more phone numbers or email addresses, run a lookup, and review results grouped by source. Outputs include collapsible source sections, optional raw responses, and an exportable JSON file saved to a Workspace. Results vary by source coverage and require review before you treat them as verified identity data.

When to Use This Application​

  • You need quick enrichment for a phone number or email address during triage.
  • You need to compare results from multiple sources in one place instead of checking them one by one.
  • You need to identify linked identifiers (emails, addresses, usernames) for follow-up searches.
  • You need to export lookup results to a workspace for later review or sharing.
  • You launch from a person, phone number, or email entity and want fields pre-filled from existing context.

Before You Begin​

  • Prepare the identifiers you want to look up:
    • Phone numbers with international prefix (for example +44, +1, +33)
    • Email addresses in standard format (for example name@domain.com)
  • Confirm you have write access to at least one Workspace if you plan to export results.
  • Confirm outbound access to the configured lookup sources is available in your environment.

Step-by-Step Walkthrough​

Step 1 — Open the application​

Open Phone & Email Lookup from Octostar. If you launch the app from a person, phone number, or email entity, the sidebar fields are pre-populated with contact details already linked to that entity.

Step 2 — Enter phone numbers (optional)​

In the sidebar, use the Phone Numbers section. Enter one or more phone numbers:

  • Separate values using commas or new lines.
  • Include the international prefix for each number (for example +1, +44, +33).
  • Use spaces, hyphens, or dots if needed. Example formats:
  • +1 555-867-5309
  • +44.20.7946.0958
  • +33 6 12 34 56 78

Then select Lookup Phone Numbers.

The app validates formatting. If a number is missing the international prefix or is malformed, the app shows an error and does not start the lookup until you correct it.

Step 3 — Enter email addresses (optional)​

In the sidebar, use the Email Addresses section. Enter one or more email addresses:

  • Separate values using commas or new lines.
  • Use standard email format (for example name@domain.com).
  • Treat values as case-insensitive.

Then select Lookup Email Addresses.

The app validates each address and alerts you if any are invalid. After validation, it queries the available sources and displays results.

Step 4 — Review results by source​

Results appear in the main content area. Each source appears in its own collapsible section.

  • Expand or collapse a section to view results from that source.
  • Use source logos to identify where each profile comes from.
  • If a source returns multiple profiles for the same input, the app shows numbered entries.
  • Review profile images when available.

A Raw Data section appears at the bottom of each result when you need to inspect the unprocessed response. If a source has no result for an input, it does not appear.

Step 5 — Switch between previous lookups (optional)​

Use the sidebar history selectors to switch between lookups you ran in the current session:

  • Previous phone number searches
  • Previous email address searches

Switching history entries does not re-run the lookup.

Step 6 — Save results to a workspace​

Use the export controls in the sidebar.

  1. Select a destination Workspace from the Workspace dropdown. Only workspaces where you have write permission appear.
  2. Enter a folder path in Folder path. Default is Extracted/.
  3. Select Save JSON.

The app shows a confirmation message with the save location. The exported file contains the full structured lookup results.

Understanding the Output​

Phone & Email Lookup displays results grouped by source.

  • Source sections
  • Each data source appears as a collapsible section. A section can contain one or more profiles for the same input.
  • Profile content
  • Depending on source and input type, results may include identity details, account status, activity indicators, carrier/location details, and linked identifiers.
  • Raw Data
  • Use this section when you need the complete response for audit or deeper inspection. Coverage varies by source. A missing section does not indicate a failed lookup. It indicates no data returned from that source.

Saving and Exporting Results​

The app supports exporting lookup results as JSON.

  • Save JSON
    • What it does: exports the full lookup response in structured JSON format
    • Where it ends up: selected Workspace and folder path (default Extracted/)
    • Settings: Workspace selection and Folder path

Tips for Best Results​

  • Always include the full international prefix for phone numbers. Missing prefixes are the most common validation error.
  • Enter multiple phone numbers or emails at once using commas or new lines.
  • Use the session history selectors to switch between lookups without re-running queries.
  • Use Extracted/Cases/2026/-style folder paths to keep exports organized.
  • Treat results as leads. Verify identity claims against other evidence before acting on them.
  • If a lookup returns fewer sources than expected, rerun later. Source availability can vary.

Known Limitations​

  • Results vary by source availability. Not every source returns data for every input.
  • Output can contain conflicting profile data across sources. Validate before using in reports.
  • The app depends on multiple external sources. Connectivity or source outages can reduce coverage.